Privacy Policy

Last updated: June 2026

TreadFitPro ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights as a customer in the US and Canada.

By using our website at treadfitpro.com or placing an order with us, you agree to the practices described in this policy.

1. Who We Are

TreadFitPro is an independent pre-owned and consignment marketplace for authenticated sneakers, streetwear, and designer accessories. We operate online at treadfitpro.com, powered by Shopify Inc.

📧 Privacy contact: privacy@treadfitpro.com

📬 Mailing address: [Your Business Address]

2. Information We Collect

We collect information in three ways: directly from you, automatically when you visit our site, and from third-party services.

📝 Information You Give Us

  • Name, email address, phone number
  • Billing and shipping address
  • Account password (stored encrypted — we never see it in plain text)
  • Order history and wishlist items
  • Messages sent via contact forms or email
  • Newsletter subscription preferences

🔍 Information Collected Automatically

  • IP address and approximate location
  • Browser type and device type
  • Pages visited, time on site, referring URL
  • Cart contents and browsing behavior
  • Cookie and tracking pixel data

🔗 Information from Third Parties

  • Payment processors (Shopify Payments, PayPal) — we receive confirmation of payment but never store full card numbers
  • Shipping carriers (delivery status updates)
  • Analytics providers (Google Analytics — anonymized traffic data)
  • Social media platforms (if you visit our store via a social link)

3. How We Use Your Information

Purpose Legal Basis (where applicable)
Process and fulfill your orders Contract performance
Send order confirmations and shipping updates Contract performance
Respond to customer service inquiries Contract performance / Legitimate interest
Send marketing emails (only if opted in) Consent — you can unsubscribe at any time
Improve our website and product offerings Legitimate interest (anonymized analytics)
Prevent fraud and protect customers Legitimate interest / Legal obligation
Comply with legal and tax obligations Legal obligation
Run targeted advertising (if not opted out) Legitimate interest / Consent

4. Cookies & Tracking Technologies

We use cookies and similar technologies on our site. Here is what they do:

Essential
Required for the site to function — cart contents, login session, checkout security. Cannot be disabled.
Analytics
Google Analytics — tracks anonymized traffic patterns to help us understand how visitors use our site. You can opt out at tools.google.com/dlpage/gaoptout.
Marketing
Meta Pixel (Facebook/Instagram) and Google Ads — used for retargeting ads. You can opt out via your Facebook ad settings or at optout.aboutads.info.

You can control cookies in your browser settings. Disabling essential cookies may prevent checkout from working correctly.

5. Who We Share Your Data With

🔒 We do not sell your personal information.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes — ever.

We share data only with trusted service providers who help us operate our store, and only to the extent necessary:

  • Shopify Inc. — our e-commerce platform (hosts our store, processes payments via Shopify Payments). Shopify's privacy policy: shopify.com/legal/privacy
  • PayPal — alternative payment processing
  • Shipping carriers (USPS, UPS, FedEx, Canada Post) — your name and address to fulfill delivery
  • Google Analytics — anonymized site traffic data
  • Meta (Facebook/Instagram) — anonymized ad performance data if you have not opted out
  • Email service provider — to send order confirmations and newsletters

All third-party providers are contractually bound to protect your data and may not use it for their own purposes.

We may also disclose your information if required by law, court order, or to protect the rights and safety of our customers or business.

6. Data Retention

We retain your data for as long as necessary to provide our services and meet legal obligations:

  • Order records: 7 years (required for tax and accounting purposes)
  • Account data: For as long as your account is active. You can request deletion at any time.
  • Marketing data: Until you unsubscribe or request deletion
  • Analytics data: Up to 26 months (Google Analytics default)

7. Your Privacy Rights

🇺🇸 California (CCPA/CPRA)

  • Right to know what data we collect
  • Right to delete your personal data
  • Right to correct inaccurate data
  • Right to opt out of sale of data (we don't sell data)
  • Right to opt out of targeted advertising
  • Right to non-discrimination for exercising rights

🇺🇸 Other US States

Virginia (VCDPA), Colorado (CPA), Connecticut, and other states with consumer data laws have similar rights. Contact us to exercise any of these rights regardless of your state.

🇨🇦 Canada (PIPEDA / Law 25)

  • Right to access personal data we hold
  • Right to correct inaccurate information
  • Right to withdraw consent for non-essential uses
  • Right to complain to the Office of the Privacy Commissioner of Canada

To exercise any of these rights, email us at privacy@treadfitpro.com. We will respond within 30 days (or 45 days for complex requests, with notice).

8. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include:

  • SSL/TLS encryption on all pages (HTTPS)
  • Payment processing through PCI-DSS compliant providers (Shopify Payments, PayPal) — we never store card numbers
  • Encrypted password storage — your password is hashed, never stored in plain text
  • Access controls — only authorized team members can access customer data

No system is completely secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Children's Privacy

Our site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Links to Other Websites

Our site may contain links to third-party websites (social media, payment providers, etc.). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. For significant changes, we will notify registered customers by email. Your continued use of our site after changes are posted constitutes acceptance of the updated policy.

12. Contact & Complaints

For any privacy questions, requests, or complaints:

📧 Email: privacy@treadfitpro.com

📬 Mail: TreadFitPro Privacy, [Your Business Address]

If you are a Canadian resident and are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

If you are a California resident and unsatisfied with our response, you may contact the California Privacy Protection Agency at cppa.ca.gov.