Refund & Return Policy Thank you for shopping at Treadfit. We want you to be completely satisfied with your purchase. If you’re not happy, here’s how we handle returns and refunds. *. Eligibility for Returns & Refunds Items must be unworn, undamaged, and in their original packaging with tags attached. Returns must be requested within [X] days of delivery (e.g., 14, 30 days). Proof of purchase (order number) is required. *. Non-Returnable Items For hygiene reasons, the following cannot be returned: Worn or damaged shoes. Custom or personalized orders. Sale/clearance items (unless defective). *. How to Initiate a Return Email us at johnpeterama19@gmail.com with: Your order number. Photos of the item (if defective/wrong). We’ll approve your request and provide a return shipping address. Ship the item back (customer pays return shipping unless the return is due to our error). *. Refund Process Once received, we’ll inspect the item and process refunds within [X] business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable (unless the return is our fault). *. Exchanges Exchanges are subject to availability. Contact us first to confirm stock. You’ll cover return shipping for exchanges unless the item was defective/wrong. *. Damaged or Wrong Items If you receive a defective, damaged, or incorrect item, contact us immediately. We’ll cover return shipping and send a replacement or refund. *. Questions? Email us at johnpeterama19@gmail.com for help!